Frequently Asked Questions
What's in the Byooti Box Subscription?
Receive a monthly box of 5 hair, skin and wellness products. Be part of a close virtual group of women committed to living their best lives. Gain expert advice.
Do the products work with all skin types?
We search for products that can be used no matter whether you have dry, oily or balanced skin; our aim is for everyone to discover balanced skin. We also provide instructions so you know how to use each product in a way that’s best for you.
When will I be charged for my subscription?
For monthly subscribers first payment is charged immediately and then on the 7th of each month. For quarterly subscribers payments is charged immediately and then on the 7th of March, June, September, December, to cover the next box. Pause or cancel at anytime before payment is due.
Can I choose which products I receive in my box?
We love surprising our members each month with new and exciting products. We do the hard work of finding beautiful products each month so that you don’t have to.
Do the products work on relaxed hair
All products for curly, kinky, coily hair can be used on relaxed hair. Unless specified. Please read instructions on packaging for directions.
Do the products work only on natural hair textures?
We curate boxes designed for kinky, curly, coily and transitioning hair textures, howeverproducts can also be used on relaxed or straight hair.
How do I update my payment details?
It’s simple. Log into your account or drop us an email and we'll help you.
When can I cancel or pause by?
Cancel or pause any time before the next billing date.
Can I skip my next box?
Yes you can, and it’s simple! log into your account or drop us an email at firstname.lastname@example.org before the next billing date and we'll do it for you.
When will I receive my box?
Subscribers usually receive their boxes during the last week of the month. If you have ordered a one-time box, look out for an email detailing shipment.
Can I update my shipping details
Sure, it’s simple. Just log into your account and update your shipping details or drop us an email at email@example.com and we'll do it for you.
I'm late in subscribing but I'd really like the current or a past box!
Sis, we are here for you! Drop us an email at firstname.lastname@example.org and we’ll try our very best.
How much is postage and packaging
£3.99 for UK delivery addresses.