PRIVACY STATEMENT

PRIVACY STATEMENT

----

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Additionally, The Mane Space Ltd collects personal customer information, which is shared with Facebook in an effort to serve more relevant ads and improve our customer experience.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at SUPPORT@BYOOTI.CO 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.


SECTION 5 - THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at SUPPORT@BYOOTI.CO 

[Re: Privacy Compliance Officer]

SUPPORT@BYOOTI.CO
----

Frequently Asked Questions

What's in the Byooti Box Subscription?

Receive a monthly box of 5 hair, skin and wellness products. Be part of a close virtual group of women committed to living their best lives. Gain expert advice.

Do the products work with all skin types?

We search for products that can be used no matter whether you have dry, oily or balanced skin; our aim is for everyone to discover balanced skin. We also provide instructions so you know how to use each product in a way that’s best for you.

When will I be charged for my subscription?

For monthly subscribers first payment is charged immediately and then on the 7th of each month. For quarterly subscribers payments is charged immediately and then on the 7th of March, June, September, December, to cover the next box. Pause or cancel at anytime before payment is due.

Can I choose which products I receive in my box?

We love surprising our members each month with new and exciting products. We do the hard work of finding beautiful products each month so that you don’t have to.

Do the products work on relaxed hair

All products for curly, kinky, coily hair can be used on relaxed hair. Unless specified. Please read instructions on packaging for directions.

Do the products work only on natural hair textures?

We curate boxes designed for kinky, curly, coily and transitioning hair textures, howeverproducts can also be used on relaxed or straight hair.

How do I update my payment details?

It’s simple. Log into your account or drop us an email and we'll help you.

When can I cancel or pause by?

Cancel or pause any time before the next billing date.

Can I skip my next box?

Yes you can, and it’s simple! log into your account or drop us an email at support@byooti.co before the next billing date and we'll do it for you.

When will I receive my box?

Subscribers usually receive their boxes during the last week of the month. If you have ordered a one-time box, look out for an email detailing shipment.

Can I update my shipping details

Sure, it’s simple. Just log into your account and update your shipping details or drop us an email at support@byooti.co and we'll do it for you.

I'm late in subscribing but I'd really like the current or a past box!

Sis, we are here for you! Drop us an email at support@byooti.co and we’ll try our very best.

How much is postage and packaging

£3.99 for UK delivery addresses.